If you need to change the email address associated with your CSR or CPD Library subscription, please follow these steps:
- Send an email to support@counsellingtutor.com stating that you would like to change the email address on your subscription.
- In the email, include your current email address and the new email address you would like to use for your subscription.
- Please note that once the email address is changed, the new email address will become your username when logging in to CSR or CPD Library. Your password will remain the same.
- Before the email address is changed, it’s important to download all your lecture certificates that were acquired under the current email address. These certificates will not transfer over to the new email address. You can refer to this video guide for instructions on how to download your certificates in CSR: CSR CPD Certificates Video Guide. The same process can be followed for the CPD Library.
- Once you have downloaded all your certificates, send an email to support@counsellingtutor.com to request the email change. Our support team will assist you with the process.
If you have any further questions or require additional assistance, please feel free to reach out to our support team at support@counsellingtutor.com