If your card on file is expiring, it’s important to update your card details to ensure the continuity of your CSR or CPD Library subscription. Here’s what you need to know:
- Card Expiration Emails: You will receive system-generated emails notifying you that your card on file is expiring. These emails are sent to ensure you have an active and valid card for future subscription renewals.
- Card Expiration and Subscription Renewal: The expiration of your card is not directly linked to your CSR or CPD Library subscription renewal date. However, having an active card on file is necessary to maintain an uninterrupted subscription and prevent any issues during the renewal process.
- Updating Your Card: Updating your card details in the system does not automatically trigger a payment. It simply ensures that your card information is up to date and allows for a smooth renewal process when your membership is due for renewal.
- Card Update Video: You can watch a quick video guide on how to update your card on file by visiting this link: Updating Your Card Video Guide.
- Contact Support: If you need further information or assistance regarding updating your card details or any related concerns, please feel free to email our support team at support@counsellingtutor.com. They will be happy to assist you.
Ensuring your card details are current will help maintain the continuity of your CSR or CPD Library subscription. If you have any additional questions or need further support, please don’t hesitate to reach out to our support team.