Online & Telephone Counselling

Online and telephone counselling support articles. Helpful articles for getting the most of online and telephone counselling training.

What are the Payment Options Available

When signing up for a subscription or course, credit/debit card payment is the default option available during checkout. However, we...

Blank Password

If you have received your access details email but no password is included, we apologise for the inconvenience. To resolve...

Bulk Subscriptions

If you are an agency interested in enrolling your counsellors in our subscriptions and/or courses, we offer concession rates for...

Video Playback Speed

We understand that individuals have different learning styles and preferences when it comes to the speed of video content. To...

Download a Slide Pack

To enhance your learning experience, you have the option to download the associated slide pack for a lecture. Here’s how...