Account Related

Counselling Study Resource (CSR) Accounts FAQS: Account related questions and answers.

Card Expiring

If your card on file is expiring, it’s important to update your card details to ensure the continuity of your...

How to Request an Invoice

To update your card details or download your invoices for Counsellor Study Resource (CSR) or Counsellor CPD, or our Courses...

How to Request a Refund

If you are seeking a refund, we understand that circumstances may vary. Refunds are handled on a case-by-case basis to...

Failed Payments

We understand that payment issues can arise, and we want to help you resolve them. If your payment fails for...

What are the Payment Options Available

When signing up for a subscription or course, credit/debit card payment is the default option available during checkout. However, we...