If you’re experiencing issues logging in, we’re here to help you troubleshoot the problem. Please follow these steps:
- Check your initial email: When you signed up for your subscription or enrolled in your course, we sent you an email containing important information. Please refer to that email for any login details or instructions you may need.
- Forgot Password: If you have forgotten your password, click the “Forgot Password” link. Enter the email address associated with your account, and a password reset email will be sent to you.
If you’re receiving an “Access Denied – No Active Membership” error message, it means you are trying to log in to the incorrect page. Please ensure you are using the appropriate login pages:
- CSR (Counselling Study Resource): Visit https://student.counsellingtutor.com/login/ to access the CSR platform.
- CPD Library: Access the CPD Library through https://counsellorcpd.com/login/.
Note that the CPD Library hosts various courses, including online and telephone counselling, clinical supervision, and an academic writing course, among others.
If none of the above steps resolves your login issue, please contact our support team for further assistance. You can contact them via email at support@counsellingtutor.com or through Live Chat. We are committed to helping you resolve any login-related difficulties.
We want to ensure that you have smooth access to our resources and courses, so please don’t hesitate to reach out if you need any further assistance.